AP-0920
AI+ Microsoft 365 Copilot Marketing Specialty™
At a glance
What is included
Duration
- Instructor-Led: 1 Day (live or virtual)
- Self-Paced: 8 hours of content
Recommended background
Examination
About this certification
- AI-Powered Marketing Strategy: Learn to align AI-driven marketing initiatives with organizational goals, optimizing customer engagement and maximizing business value across marketing campaigns.
- Predictive Content Creation & Campaign Design: Leverage machine learning and AI tools to predict content trends, optimize messaging, and streamline campaign scheduling for improved delivery and results.
- AI-Driven Marketing Resource Optimization: Utilize AI to match skills, forecast content needs, and balance workloads, improving productivity, reducing costs, and preventing burnout within marketing teams.
- Proactive Customer Insights & Risk Management: Implement AI-powered sentiment analysis and predictive risk detection to identify potential issues in real-time, enhance customer interactions, and strengthen marketing governance.
- Intelligent Analytics & Decision Support: Build AI-driven marketing dashboards, perform real-time market trend analysis, and automate campaign performance summaries to generate actionable insights from raw marketing data.
Curriculum
Module 1: Introduction to Microsoft 365 Copilot & AI in Marketing +
- 1.1 The Rise of AI in Marketing
- 1.2 Meet Microsoft 365 Copilot for Marketing
- 1.3 Copilot & Microsoft Graph: Secure Brand and Data Integration
- 1.4 Intro to Responsible AI in Marketing
- 1.5 Case Study: Pulse Creative Agency
Module 2: Core Copilot Skills for Marketing+
- 2.1 Introduction to Microsoft 365 Copilot
- 2.2 Creating Ad Copy and Campaign Messages
- 2.3 Campaign Presentation Design
- 2.4 Blog & Social Media Content Creation
- 2.5 Case Study: BrandHive
Module 3: Advanced Copilot Applications in Marketing+
- 3.1 Generating A/B Testing Variations
- 3.2 Personalized Email Campaigns
- 3.3 Using Copilot for Market Trend Analysis
- 3.4 Case Study: FreshWave Foods
Module 4: Copilot Studio Agent for Marketing+
- 4.1 Introduction to Copilot Studio
- 4.2 Designing a Content Request Agent
- 4.3 Building a Brand Guidelines Q&A Agent
- 4.4 Case Study
Module 5: Optimizing Copilot in Marketing+
- 5.1 Prompt Refinement for Tone and Messaging
- 5.2 Integrating Copilot with Analytics Dashboards
- 5.3 Case Study: AdSphere
Module 6: Responsible AI with Copilot — Policy, Safety & Trust +
- 6.1 Principles in Practice
- 6.2 Data Protection & Compliance
- 6.3 Bias, Hallucination & Human Oversight
- 6.4 Operationalizing Responsible AI
Module 7: Capstone Project — End-to-End Marketing with Copilot +
- 7.1 Introduction and Aim of the Capstone
- 7.2 Project Overview and Learning Objectives
- 7.3 Tools Used
- 7.4 Detailed Step-by-Step Hands-On Guide
Who should enrol
Marketing Leaders & Managers: Ideal for marketing heads and managers who want to modernize their campaigns using AI, enabling smarter decision-making, personalized strategies, and data-driven customer insights.
Marketing Strategists & Campaign Managers: For professionals managing multiple marketing campaigns who aim to use AI for intelligent content creation, scheduling optimization, and performance forecasting.
Data Analysts & Marketing Researchers: Designed for professionals responsible for analyzing market trends and consumer behavior, seeking to leverage AI for data analysis, personalization, and predictive insights.
Digital Transformation Leaders: Great for professionals driving digital or AI transformation initiatives, looking to seamlessly integrate AI tools into marketing operations and enhance overall strategy.
AI & Analytics Professionals in Marketing: Perfect for analysts and AI practitioners looking to apply machine learning, predictive analytics, and automation to marketing campaigns and customer engagement.
Related certifications
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